payment & shipping
shipping
The shipping costs are displayed in the checkout area of our shop. You can also have these calculated in advance in the shopping cart. Please note that shipping to non-EU countries may incur additional costs (e.g. customs duties) that are not billed via our shop. For more detailed information, please contact the responsible authorities.
Shipment within Germany:
CD / DVD: 2,50 € (incl. VAT)
Free shipping from a minimum order value of 35,00 €
Rest of the world:
CD / DVD: 4,50 €. (excl. VAT).
Free shipping from a minimum order value of 50,00 €
No shipping charges on downloads.
delivery times
Digital goods are available for download immediately after the payment process. The delivery time for non-digital goods within Germany is usually 3-10 working days. Delivery times to other countries
- EU: 10-15 business days
- Rest of the world: up to 30 business days
Please note that due to the pandemic, delivery times may be slightly increased.
payment options
Payment in advance
Transfer directly to our bank account. Our account details will be displayed to you after completing the order and also sent by email. Please use the order number as reference. Please note that your order will only be shipped after the money has been credited to our account.
debit charge
Payments by direct debit are processed via the online payment service “Woocommerce Payments”. For more information, please refer to our privacy policy.
PayPal
Payments can be made via online payment service “PayPal”. For more information, please refer to our privacy policy.
credit card
Payments by credit card are processed via the online payment service “Stripe”. For more information, please refer to our privacy policy.